Inside Sales Representative

Finning International; Cannock; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Salary + commission

25 days holiday + bank holidays

Comprehensive benefits package

Pension up to 7%

Professional growth opportunities

Job summary

Finning (UK) Ltd is seeking an Inside Sales Representative to manage and grow a regional portfolio of around 400 customers through proactive telephone engagement. The role focuses on driving parts and service revenue while building long-term relationships and supporting field sales colleagues.

You'll work in a target-driven environment, use CRM systems and MS Office, and benefit from a comprehensive benefits package, commission, 25 days holiday plus bank holidays, and opportunities for

Qualifications

• Experience in a sales or telesales environment.
• Strong communication and persuasion skills with a professional telephone manner.
• Target-driven with a strong sales orientation.
• Comfortable using CRM systems and MS Office.
• Organised, self-motivated, and able to work independently and as part of a team.
• Full, clean driving licence.

Responsibilities

• Manage and develop a portfolio of c. 400 customers via regular call cycles.
• Drive parts, service, and CSA sales, meeting set call and revenue targets.
• Follow up on service reports to identify and convert incremental sales opportunities.
• Manage inbound enquiries and online leads, promoting all purchasing channels.
• Maintain accurate CRM records and customer data.

Skills

Sales experience

Strong communication

Persuasion skills

Target-driven

Independent & team

Driving licence

Tools

CRM systems

MS Office

Job description

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position

Overview: Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for a motivated Inside Sales Representative to join our team. Job Description: The Inside Sales Representative will manage and grow a regional portfolio of customers through proactive telephone engagement. This role focuses on driving parts and service revenue, building long-term customer relationships, and supporting field sales colleagues through effective lead generation. This role offers excellent development opportunities, including exposure to customer visits and a potential pathway into field sales.

Key Responsibilities

• Manage and develop a portfolio of c. 400 customers via regular call cycles
• Drive parts, service, and CSA sales, meeting set call and revenue targets
• Follow up on service reports to identify and convert incremental sales opportunities
• Manage inbound enquiries and online leads, promoting all purchasing channels
• Maintain accurate CRM records and customer data

Knowledge, Skills & Experience

• Experience in a sales or telesales environment (desirable)
• Strong communication and persuasion skills with a professional telephone manner
• Target-driven with a strong sales orientation
• Comfortable using CRM systems and MS Office
• Organised, self-motivated, and able to work independently and as part of a team
• Full, clean driving licence

What We Offer

In addition to a competitive salary, commission, 25 days holiday + bank holidays and up to 7% pension you will benefit from:

• A comprehensive benefits package
• A supportive and collaborative work environment
• Opportunities for professional growth and development

Why Join Us?

At Finning, we believe in the power of our people. We offer a dynamic work environment where your contributions are valued, and your career growth is supported.

At Finning, we prioritize creating a diverse and inclusive environment.

We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.

As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities.

We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.

Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities.

If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

About Us

About Us Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

OUR DIVISIONS Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.