Showroom Manager (12656)

The Watches of Switzerland Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury watch retailer is seeking an experienced Store Manager to inspire and lead a high-performing team. The role focuses on delivering exceptional client experiences and driving business development while representing a prestigious brand. The ideal candidate will possess strong leadership skills, a proven retail management background, and a passion for luxury products.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

Virtual GP service

Share Save Scheme

Birthday Off

Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Exceptional record in retail management.
• Proven track record within the industry.

Responsibilities

• Lead and develop a team to deliver excellent client experience.
• Represent the brand with confidence and knowledge.

Skills

Leadership

Mentoring

Client-focused

Commercial Awareness

Job description

Job Description

Are you an experienced retail Store Manager with exceptional leadership skills?

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

Our Showroom Managers are inspirational role models who play a key role in leading, motivating, and developing a team to deliver an excellent client experience; ensuring that everyone has an exceptional experience in our Watches of Switzerland Showrooms. As a brand ambassador, you will be change-oriented and strategic, with a strong background in retail management. You should have an impressive record of business development and excellent people skills to help drive the business forward while sharing your passion for our fantastic products.

About You

• A great leader with a natural flair for mentoring and developing high-performing teams
• An exceptional record in retail management
• A proven track record within the industry
• Commercially aware
• People, sales, and client-focused, delivering an exceptional client experience to all
• An inspirational role model with a passion for our products

About Us

Founded in 1924, our world is one of horological obsession. We are a place where luxury prevails, and our clients' needs are central to everything we do. Finding the perfect luxury timepiece for our clients is our passion, and we strive to make our showrooms and the service within them extraordinary. Our experts are available in our showrooms to help find the ideal watch from prestigious brands such as Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel, and more.

The Watches of Switzerland Group is a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We are the UK's leading luxury watch retailer, with a significant presence in the US and a jewelry offering. We operate over 190 showrooms across the UK, US, and Europe, including 77 mono-brand boutiques in partnership with brands like Rolex, OMEGA, TAG Heuer, and Breitling, plus seven e-commerce websites.

Our success is built on strong, long-standing partnerships with prestigious luxury watch brands, supported by impactful marketing and cutting-edge technology to provide a modern, distinctive luxury experience. Our highly trained and motivated staff are committed to delivering exceptional client service and building inclusive teams.

Our clients appreciate our exceptional experience, expertise, and approachability. We aim to make every interaction memorable and special.

Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• Virtual GP service
• Share Save Scheme
• Birthday Off
• Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills, and experience.

Discover more about our roles, culture, and people here: Watches of Switzerland Group PLC: LinkedIn