Showroom Manager

WATCHES OF SWITZERLAND; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading luxury retail company seeks an experienced Store Manager to inspire and lead a team, ensuring exceptional client experiences in their showrooms. The ideal candidate will have a strong retail management background and a passion for luxury products, driving business success through excellent people skills and commercial awareness.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Exceptional record in retail management.
• Proven track record within the luxury retail industry.

Responsibilities

• Lead, motivate, and develop a team to deliver excellent client experience.
• Build close relationships with clients and represent the brand confidently.

Skills

Leadership

Client Focus

Sales

Mentoring

Job description

Job Description

Are you an experienced retail Store Manager with exceptional leadership skills?

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

Our Showroom Managers are inspirational role models who play a key role in leading, motivating, and developing a team to deliver an excellent client experience; ensuring that everyone has an exceptional experience in our Watches of Switzerland Showrooms. As a brand ambassador, you will be change-oriented and strategic, with a strong background in retail management. An impressive record of business development and excellent people skills will help you drive the business forward, sharing your passion for our fantastic products.

About You

• A great leader with a natural flair for leading, mentoring, and developing high-performing teams.
• An exceptional record in retail management.
• A proven track record within the industry.
• Commercially aware.
• People, sales, and client-focused, delivering an exceptional client experience to all.
• An inspirational role model with a passion for our products.

About Us

Founded in 1924, our world is one of horological obsession. We prioritize luxury and our clients' needs in everything we do. Finding the perfect luxury timepiece for our clients is our passion, and we strive to make our showrooms and service extraordinary. Our experts are available in our showrooms to assist with everything from finding the right watch to showcasing the latest pieces from prestigious brands such as Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel, and more.

The Watches of Switzerland Group is a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the US. We are the UK's leading luxury watch retailer with a significant US presence and a jewelry offering. We operate over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands like Rolex, OMEGA, TAG Heuer, and Breitling, along with seven e-commerce websites.

Our success is built on strong, long-standing partnerships with prestigious luxury watch brands, supported by impactful marketing and leading-edge technology to provide a modern, distinctive luxury experience. Our highly trained and motivated staff are dedicated to delivering exceptional client experiences and building inclusive teams.

Our clients value our expertise, approachability, and exceptional service. We aim to make every interaction memorable and to wow our clients.

Benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to creating an inclusive environment that values employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills, and experience.

Discover more about our new roles, life at Watches of Switzerland Group, and our people: Watches of Switzerland Group PLC on LinkedIn.