Showroom Manager

Nolte Kitchens UK; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading kitchen manufacturer seeks a Dual Site Showroom Manager for Hampstead and Battersea. The ideal candidate will have extensive experience in kitchen design and showroom management, driving sales and leading a team to success. This full-time role requires strong leadership, customer service skills, and the ability to meet KPIs in a dynamic retail environment. Join a family-owned business known for quality and innovation in the kitchen industry, offering competitive benefits and opportunities for professional development.

Benefits

Commission based on sales (uncapped)

Company pension (after three months)

Perkbox discount scheme

25 days’ holiday a year plus bank holidays

Free hot drinks

Ongoing training and development

Access to wellbeing services

Qualifications

• At least 5 years’ management experience in showroom and people management.
• Experienced kitchen designer within a luxury kitchen retail environment.

Responsibilities

• Maximise sales and achieve KPIs with your team.
• Manage daily operations of assigned showrooms.
• Support recruitment and team performance management.

Skills

Customer Service

Sales

Communication

Leadership

Attention to Detail

Education

Kitchen Design Experience

Tools

CAD Software

Job description

We are recruiting for a Dual Site Showroom Manager for our Hampstead and Battersea retail showrooms. This is role would suit an experienced Kitchen Designer with at least five years’ showroom and people management experience.

Nolte Kitchens is a family owned business, one of Europe’s largest Kitchen manufacturing businesses and Germany’s Favourite Kitchen Brand, having been voted for the third time in a row.Product quality and innovation are at the heart of our success, creating market leading ranges which our dealers and customers alike love in equal measure. A truly global player we export to over 70 countries around the world and in the UK have 15 retail showrooms.

This role is on site and reports to the Regional Manager - South. This role has two direct line reports.

Key responsibilities

• Work closely alongside the Regional Manager, Retail and Franchise Director and other senior managers, to maximise sales.
• Drive your team to consistently achieve and meet monthly/quarterly/annual KPIs.
• Improve lead conversion.
• Increase showroom turnover and meet monthly/quarterly/annual KPIs.
• Work with key stakeholders to evaluate the store's sales performance and identify key development areas.
• Responsible for the day to day running and management of your assigned Showrooms, ensuring operational requirements of the Showrooms are met.
• Support the business to implement H&S standards, maintain compliance and undertake H&S activities as and when required for your showroom.
• Plan and delegate showroom responsibilities to your team, to ensure optimal operation.
• Support recruitment and selection activity with the Regional Manager and People team, which may include shortlisting, interviewing and selecting candidates; support the induction and on-boarding of staff in your Showrooms.
• Ensure people processes and procedures for your team are adhered to including, managing absence,leave requests, holiday leave, training and development.
• Support and manage your team’s performance, objective setting and the annual review process.

Candidate requirements

• Experienced kitchen designer within a luxury kitchen retail or showroom environment (German kitchen experience desirable).
• At least 5 years’ previous management experience – showroom and people management
• Good customer service and sales experience with some evidence of sales achieved in previous roles.
• Knowledge of design using CAD software.
• Ability to motivate staff and lead by example and a proactive with a desire to learn and develop in the role
• Strong attention to detail
• Ability to prioritise work and manage multiple tasks
• Good communication and presentation skills and IT literate
• Ability to work as part of a team and independently
• Personable, friendly and confident with a can do attitude
• Driving Licence

What's on Offer

·Commission based on sales (uncapped)

·Company pension (after three months).

·Perkbox discount scheme for hundreds of high street retailers.

·25 days’ holiday a year plus bank holidays.

·Free hot drinks

·Opportunity for ongoing training and development

·Access to wellbeing services and an Employee Assistance Programme which provides access to 24/7 counselling and support helpline

Working arrangements

·Full time -5 days a week and Saturdays (on a rota) (flexible day off in lieu during the week).

·The role is based across our showrooms in Hampstead and Battersea (on-site in person).

·Some occasional lone working in the Showroom.

Diversity

We recognise and value the importance of diversity to help make sure we have lots of different perspectives. We know that this will help us engage positively with our clients and customers and create happy teams full of people that want to learn and want to be inspired by each other and our different experiences and backgrounds.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Furniture and Home Furnishings

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