Showroom Manager

White Stores; Windlesham; On-site; GBP 37,000 - 39,000; Full time

Benefits offered by this job

Two weeks' paid leave over Christmas

Job summary

White Stores in Windlesham is seeking a Showroom Manager to lead the team, run the day-to-day operations, and take ownership of growing sales on the showroom floor.

This hands-on role places you on the shop floor with customers and staff, setting the standard for service, hitting targets, maintaining a well-presented, well-stocked showroom, and developing a high-performing team.

Qualifications

• Proven experience in sales management or retail leadership.
• Excellent organizational skills to coordinate staff and operations.
• Strong administrative experience and professional phone etiquette.
• Interpersonal skills to motivate the team and engage customers.

Responsibilities

• Lead showroom team to achieve sales targets and deliver outstanding customer service.
• Manage daily showroom operations, including opening and closing procedures, inventory control, and maintaining a welcoming atmosphere.
• Develop and implement sales strategies to attract new customers while nurturing relationships with existing clients.
• Oversee administrative tasks such as scheduling staff shifts, maintaining records of sales activities, and ensuring compliance with company policies.
• Maintain high standards of phone etiquette and professional communication to effectively address inquiries and resolve issues promptly.
• Organize the showroom layout for optimal presentation, ensuring products are showcased attractively and inventory levels are accurately tracked.

Skills

Sales management

Retail leadership

Customer engagement

Organizational skills

Inventory management

Phone etiquette

Interpersonal skills

Prioritization

Staff scheduling

Internal progression

Job description

We're looking for a Showroom Manager to run our Windlesham showroom. You'll lead the team, look after the day-to-day running of the site, and take ownership of growing sales.

This is a hands-on role. You'll be on the floor with customers and your team, setting the standard for how we sell and serve. You'll be responsible for hitting sales targets, keeping the showroom well presented and well stocked, and building a team that performs. If you're someone who takes pride in running a tight, successful store and wants the room to grow it, this is a role you'll enjoy.

This is a base salary of £30,000 with realistic on-target earnings of £37,000-39,000 through our commission scheme.

Responsibilities

• Lead the showroom team by providing clear direction, motivation, and support to achieve sales targets and deliver outstanding customer service.
• Manage daily showroom operations, including opening and closing procedures, inventory control, and maintaining a welcoming atmosphere.
• Develop and implement sales strategies to attract new customers while nurturing relationships with existing clients.
• Oversee administrative tasks such as scheduling staff shifts, maintaining records of sales activities, and ensuring compliance with company policies.
• Maintain high standards of phone etiquette and professional communication to effectively address inquiries and resolve issues promptly.
• Organize the showroom layout for optimal presentation, ensuring products are showcased attractively and inventory levels are accurately tracked.

Skills

• Proven experience in sales management or retail leadership roles with a focus on customer engagement.
• Excellent organizational skills to coordinate staff schedules, manage inventory, and streamline showroom operations.
• Strong administrative experience coupled with effective phone etiquette for professional correspondence.
• Exceptional interpersonal skills to motivate team members and build positive relationships with customers.
• Demonstrated ability to handle multiple priorities efficiently while maintaining attention to detail.
• Clear progression opportunities as our showroom estate grows - we promote from within and back people who deliver
• Ongoing training and development to support your progression
• Performance-based commission on top of base salary
• Two weeks' paid leave over the Christmas period