Showroom Manager

UK Plumbing Supplies (trading as UKPS); Stourbridge; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Profit sharing

Job summary

Plumbase in Stourbridge is seeking a talented Showroom Manager to run the bathroom showroom as a business, owning day-to-day performance and driving margins. You’ll manage a team of designers/sales staff, guide customers from enquiry to order, and build local installer relationships to generate referral business.

With profit-share rewards and autonomy to shape range, pricing, and customer experience, you’ll influence stock, engage with suppliers, and help grow a high-performing showroom within

Qualifications

• Experience within bathroom or showroom environment.
• Strong sales ability with focus on conversion, margin and customer journey.
• Commercial mindset with confidence around pricing, suppliers and performance.
• Experience managing or influencing a team (ideal but not essential).
• The ability to build relationships with both retail customers and trade professionals.

Responsibilities

• Take full responsibility for the day-to-day performance of the bathroom showroom.
• Manage and develop Bathroom Designers or sales team members to drive results.
• Work with both retail customers and trade professionals from initial enquiry through to completed sale.
• Build strong relationships with local installers to generate consistent referral business.
• Drive new business through local marketing, outreach and repeat customer engagement.
• Influence pricing, product selection and supplier relationships to maximise margin.
• Maintain a high-quality showroom environment that inspires customers and supports sales.
• Use sales data and performance insight to make informed commercial decisions.

Skills

Showroom management

Sales & margin focus

Customer service

Leadership / team development

CAD experience

Full UK driving licence

Tools

CAD software (Virtual Worlds)

Job description

Job Type: Full-time, Permanent

Location: Plumbase Stourbridge

Most showroom roles focus on design, customer service and keeping the space looking right. This one is built around performance.

At Plumbase, you’ll run the showroom as a business. You’ll have real ownership over how it performs and directly benefit from that performance through a profit share model that rewards commercial thinking, not just activity.

You’ll still be designing bathrooms, guiding customers and managing projects from enquiry through to order. But you’ll also be responsible for how the showroom grows. That means building relationships with local installers, driving new business, increasing average order values and making decisions that improve margin.

You’ll have the autonomy to shape the showroom, influence product ranges, control how you engage customers and build a local presence that keeps you front-of-mind for our clients.

We operate as part of the UK’s largest independent network of plumbing and heating merchants with over 310 sites nationwide. Each site runs with real autonomy, you’re not just following a script or waiting for instructions from head office. You’re making commercial decisions, influencing stock, working with suppliers and getting involved in anything that drives sales and margin.

What You’ll Be Doing

• Take full responsibility for the day-to-day performance of the bathroom showroom
• Manage and develop Bathroom Designers or sales team members to drive results
• Work with both retail customers and trade professionals from initial enquiry through to completed sale
• Build strong relationships with local installers to generate consistent referral business
• Drive new business through local marketing, outreach and repeat customer engagement
• Influence pricing, product selection and supplier relationships to maximise margin
• Maintain a high-quality showroom environment that inspires customers and supports sales
• Use sales data and performance insight to make informed commercial decisions

If you want a showroom role where you can take full ownership, drive performance and see a direct financial return from it, this is it.

What We’re Looking For

This role suits someone who understands that a showroom isn’t just about design, it’s about sales, relationships and commercial performance.

You might currently be a:

• Showroom Manager
• Bathroom Designer
• Kitchen Showroom Sales Manager
• Sales Manager within a design-led environment

You’ll bring:

• Experience within a bathroom, kitchen, or a similar showroom environment
• Strong sales ability with a focus on conversion, margin and customer journey
• A commercial mindset with confidence around pricing, suppliers and performance
• Experience managing or influencing a team (ideal but not essential)
• The ability to build relationships with both retail customers and trade professionals
• A proactive approach to generating business, not just waiting for footfall
• CAD experience (e.g. Virtual Worlds) is useful but not essential
• A full UK driving licence

What You’ll Get

• Competitive salary + profit share scheme
• A direct link between showroom performance and your earnings
• Full autonomy to run and shape your showroom
• Support from a wider independent merchant network
• Long-term progression opportunities within a growing group