General Showroom Manager

Wren Kitchens; Workington, Barton-upon-Humber; On-site; GBP 31,410 - 38,390; Full time

Benefits offered by this job

Eye care vouchers

EE Discount

Refer a friend scheme

Residential training at Academy

Job summary

Wren Kitchens is opening a brand showroom in Canterbury this year and seeks a General Showroom Manager to lead a multi-million turnover showroom. You will recruit and coach a high-performing team, drive sales beyond targets, and ensure outstanding customer service from first contact to sale completion.

The role offers a basic salary of £34,900 with an uncapped commission structure and an OTE of £70k+. You will play a pivotal part in launching the new Canterbury showroom and drive customer

Qualifications

• Experience in big-ticket retail with multi-million targets.
• Proven sales track record in driving revenue.
• Strong coaching and development skills for a frontline team.
• Clear focus on delivering exceptional customer service.
• Willing to work the majority of weekends and bank holidays.

Responsibilities

• Lead showroom team to ensure world-class customer experience from start to finish.
• Recruit, train and motivate a high-performing team.
• Drive sales performance to exceed targets while maintaining satisfaction.
• Support opening of the Canterbury showroom and ensure a strong start.
• Adhere to Health and Safety policies and IMS responsibilities.

Skills

Sales leadership

Coaching

Customer service

Weekend work

Job description

We are excited to announce the opening of our brand showroom in Canterbury later this year, and we are looking for a dynamic General Showroom Manager to lead and drive our showroom to success!

About the Role

As the General Showroom Manager, you’ll take charge of a high-performing, £multi-million turnover kitchen showroom. Your role will be key in building and nurturing an exceptional team, ensuring we deliver outstanding customer service and exceed sales targets.

We offer a competitive basic salary of £34,900 along with an uncapped commission structure, with an OTE of £70k+!

Key Responsibilities

• Be the driving force behind the showroom team, ensuring that every customer receives a world-class experience from start to finish.
• Recruit, train, and motivate a team of talented individuals who will be central to the showroom’s success.
• Drive sales performance to not only meet but exceed showroom targets year after year, while prioritising customer satisfaction and retention.
• Play a pivotal role in the successful opening of the new Workington showroom, ensuring a smooth and impactful start.
• In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to policies and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.

About You

• Significant experience gained in a big-ticket retail environment with £multi-million targets.
• A sales-driven approach with a proven track record of success.
• Passionate about coaching and developing your team.
• Committed to delivering exceptional customer service.
• Happy to work the majority of weekends and bank holidays.

What We Offer

• World class training on our products, systems and sales process. Please note: This includes one week residential training at our Academy in Barton-upon-Humber.
• Uncapped earning potential.
• Commission paid during annual leave.
• Eye care vouchers.
• EE Discount.
• Refer a friend scheme.
• Fantastic business-wide opportunities.
• Staff discount after your first year with us.

Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.

About The Company

At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still! As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading workplace for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.