Showroom Host & Guest Concierge — Welcoming & Calls

Sytner Group; England; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement – days in

Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every year

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / family

Job summary

Sytner BMW Warwick is seeking a friendly Showroom Host to join our Welcome team. You will greet customers, direct them to the right department, and assist with showroom visits while managing incoming calls and refreshments for a high-quality customer experience.

The role includes flexible full/part-time patterns, often weekend work, ensuring we deliver exceptional service. As the first point of contact, you’ll project a warm, professional image and collaborate with dealership teams to tailor

Responsibilities

• Welcome customers through our doors and manage their visit by directing them to the correct department efficiently.
• Handle incoming calls and connect the diallers to the right department promptly.
• Provide refreshments and maintain a warm, helpful first impression for showroom guests.
• Support flexible patterns including weekends to maintain high service levels.

Job description

Sytner BMW Warwick is seeking a friendly Showroom Host to join our Welcome team. You will greet customers, direct them to the right department, and assist with showroom visits while managing incoming calls and refreshments for a high-quality customer experience.

The role includes flexible full/part-time patterns, often weekend work, ensuring we deliver exceptional service. As the first point of contact, you’ll project a warm, professional image and collaborate with dealership teams to tailor