Showroom Host

Land Rover; Hereford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits discounts

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional

Free Parking / On-site Parking

Company Events

Job summary

Land Rover Hereford is seeking a polished Showroom Host to greet visitors and represent our brand at the front of our dealership. You will be the first point of contact for customers, coordinating introductions and ensuring a warm, professional first impression.

Working hours are 9am–6pm, Monday to Friday. In this role you will manage phone inquiries, assist events and promotions, and provide ad hoc administrative support to ensure a smooth guest journey and a fantastic customer experience.

Qualifications

• Strong interpersonal skills and a confident, friendly manner.
• Presentable and professional appearance at all times.
• Experience in customer-facing roles preferred.

Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties
• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

Skills

Customer service

Communication

Polished appearance

Reception

Job description

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Land Rover Dealership in Hereford.

The hours of work are 9am to 6pm, Monday to Friday.

This isn't your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.

Role and Responsibilities

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties
• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

Benefits

• 25 days holiday plus bank holidays
• Company Pension
• Wellness ProgrammeSick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events