Showroom Host

Listers Group Limited; Hereford; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days holiday

Pension

Wellness programme

Sick pay

Group life insurance

Staff discount

Listers benefits

Long service incentives

Staff referral scheme

Qualifications

Free parking

Company events

Job summary

Listers Group in Hereford is seeking a polished Showroom Host for our Land Rover Dealership. You will be the first point of contact, greeting clients and coordinating introductions to the right staff, while handling calls and supporting events and promotions.

The role is 9am to 6pm, Monday to Friday, with a focus on delivering an exceptional customer journey and a strong first impression of the dealership.

Qualifications

• Customer-facing role experience preferred.
• Confident to meet new people daily and build rapport.
• Strong client-oriented approach to first impressions.
• Commitment to delivering excellent customer service.

Responsibilities

• Greet clients and introduce them to the relevant staff.
• Receive inbound calls and direct to the appropriate department.
• Support departments with client events and promotions.
• Perform ad hoc/administrative duties.

Job description

Job Introduction

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Land Rover Dealership in Hereford.

The hours of work are 9am to 6pm, Monday to Friday.

This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our clients and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.

Role and Responsibilities

• Meeting and greeting clients to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with client events and promotions
• Some ad hoc/administrative duties

About you

• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent client journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and client-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.