Showroom Customer Experience Host (Evening, Part-Time)

Arnold Clark Group; Chertsey; Remote; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Holiday allowance (pro rata)

Retail discounts

Private healthcare

GP access 24/7 via Simplyhealth

Pension scheme

Parental leave packages

Training and progression

Job summary

Arnold Clark Group is seeking a Receptionist (Customer Experience Host) for our Motorstore/Geely branch in Chertsey. You will greet customers, answer calls, and support daily admin tasks with a friendly, professional approach.

Part-time hours are 5pm–8pm, Monday to Friday. The role emphasizes delivering excellent service, maintaining branch standards, and contributing to a positive showroom atmosphere.

Qualifications

• Excellent telephone manner and clear communication.
• Strong interpersonal and customer service skills.
• Ability to work independently and as part of a team.
• Highly organised and able to multitask in a busy environment.
• Commitment to delivering high-quality customer experiences.

Responsibilities

• Act as the first point of contact for customers in person and on the phone.
• Handle customer enquiries efficiently and professionally.
• Keep customer areas tidy and welcoming.
• Collaborate with other branch teams to maintain standards.
• Go the extra mile to ensure a positive customer experience.

Skills

Telephone manner

Interpersonal skills

Customer service

Teamwork

Organised / multitask

Tools

Cisco telephony

Microsoft Office

Excel

Job description

Arnold Clark Group is seeking a Receptionist (Customer Experience Host) for our Motorstore/Geely branch in Chertsey. You will greet customers, answer calls, and support daily admin tasks with a friendly, professional approach.

Part-time hours are 5pm–8pm, Monday to Friday. The role emphasizes delivering excellent service, maintaining branch standards, and contributing to a positive showroom atmosphere.