Showroom Consultant

Wolseley UK Limited; Norwich; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Annual leave

Pension up to 9% matched

Bonuses

Enhanced parental leave

Discounts on products

Healthcare

YuLife app

Cycle to Work

Job summary

Plumb Centre in Norwich (part of the Wolseley Group) is seeking a Showroom Consultant to design bathrooms and guide customers from concept to delivery. You will use design tools, build rapport and drive sales with product knowledge.

The role is full-time, 40 hours per week, with potential bonuses and a comprehensive benefits package including pension and health options.

Qualifications

• Proven experience designing an inspiring and practical bathroom.
• Experience of working in a customer sales environment.
• Ability to find creative solutions to meet customer needs.
• Excellent communication skills and confidence speaking with customers.
• Team player with willingness to assist in all showroom areas.
• Positive attitude and strong work ethic.

Responsibilities

• Provide end-to-end design and delivery service for bathroom customers using design tools.
• Build strong relationships with customers through outstanding service.
• Maximise sales by advising on products and closing orders.
• Hit sales/margin targets by generating leads and closing deals.
• Manage current and prospective customers via quotations and orders.
• Maintain relationships with installers.
• Keep showroom clean and present products positively.

Skills

Customer service

Sales experience

Design tools

Communication skills

Team player

Tools

Bathroom design software

Job description

Salary: £28,000 + Bonus + Excellent Benefits Showroom Consultant – Norwich (NR7 8SG) - Plumb Centre

So, who are we? We are Plumb Centre a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme
• and more!

As a Showroom Consultant based in Norwich, you’ll be responsible for:

• Utilising design tools to provide an end-to end design and delivery service for bathroom customers
• Building and maintaining excellent relationships with customers by providing exceptional customer service to establish and build an understanding of their bathroom requirements
• Maximising sales through providing outstanding customer service and product knowledge - discussing customer ideas, offering suggestions, describing products, identifying opportunities for extra sales and make judgements on the closest product match to the customer needs
• Ensuring sales and margins targets are hit through generating leads and closing sales
• Effectively managing current and prospect customers through quotation and closure of sales orders
• Building and maintaining relationships with the installers
• Ensuring the showroom is clean and tidy, representing our product line in a positive way

This is a full - time permanent role working 40 hours per week Monday to Friday 08:00am - 5:00pm and every other Saturday morning 08.00am - 12.00pm.

And here’s what we’d like you to have:

• Proven experience designing an inspiring and practical bathroom
• Experience of working in a customer sales environment
• The ability to find creative solutions to meet customer needs
• Excellent communication skills and confidence speaking with customers
• To be a team player who is happy to assist in all areas to ensure the smooth running of the showroom
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic

Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.