Shopping Centre Manager / Operations Manager

Additional Resources Ltd.; Middleton; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

25 days holiday.

Job summary

Additional Resources Ltd. is seeking a Shopping Centre Manager to oversee the daily operations of a prominent retail centre, ensuring excellent facilities, safety, customer experience and retailer relationships.

The role offers a competitive salary (£70,000 - £90,000) plus benefits, with on-site responsibilities and opportunities to develop within a respected property group. Working with senior stakeholders, you will manage service charges, contracts and performance, while leading on-site teams

Qualifications

• Experience leading operational teams in a shopping centre or large commercial property environment.

Responsibilities

• Oversee day-to-day operations of the shopping centre and ensure smooth site activities.
• Lead on-site teams across operations, security, cleaning and maintenance.
• Develop strong relationships with retailers, tenants, contractors and stakeholders.
• Manage service charge budgets and monitor operational costs.
• Ensure health and safety compliance and risk management.
• Oversee facilities management contracts and contractor performance.
• Maintain high standards of centre presentation and customer experience.
• Support marketing activities, events and community initiatives.
• Collaborate with senior stakeholders to support commercial success.

Job description

An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.

As a Shopping Centre Manager, you will oversee the daily operations of a shopping centre, ensuring high standards across facilities, compliance, customer experience, and retailer relationships.

This role offers a salary range of £70,000 - £90,000 and benefits.

You will be responsible for:

• Managing the day-to-day operations of the shopping centre and ensuring smooth running of all site activities.
• Leading and supporting on-site teams across operations, security, cleaning, and maintenance functions.
• Developing strong relationships with retailers, tenants, contractors, and key stakeholders.
• Managing service charge budgets and monitoring operational costs.
• Ensuring compliance with health and safety requirements, statutory regulations, and risk management procedures.
• Overseeing facilities management contracts and monitoring contractor performance.
• Maintaining high standards across centre presentation, cleanliness, and customer experience.
• Supporting operational delivery of marketing activities, events, and community initiatives.
• Working with senior stakeholders to support the commercial success of the centre.

What we are looking for:

• Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager, Deputy Centre Manager, Senior Operations Manager or in a similar role.
• Prior experience managing a shopping centre, retail destination, or large commercial property environment.
• Experience leading operational teams and managing facilities-related activities.
• Strong knowledge of health and safety, compliance, and risk management requirements.
• Background managing service charge budgets and external contractor relationships.
• Strong understanding of shopping centre operations and stakeholder management.
• A proactive approach with strong organisational and problem-solving skills.

Whats on offer:

• Competitive Salary
• 25 days holiday.
• Opportunity to manage a leading shopping centre within an established property group.
• Supportive working environment with opportunities for career development.

This is a great opportunity for a Shopping Centre Manager to take ownership of a prominent retail environment and make a genuine impact.

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