Shopping Centre Operations Manager

Foundation Recruitment; Wakefield; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading property management agency is seeking a Shopping Centre Operations Manager for a large shopping centre in Wakefield, UK. The role involves ensuring operational success, compliance with regulations, and effective management of the operational team. The ideal candidate will have experience in shopping centre management, strong people skills, and relevant qualifications (IOSH or NEBOSH). This position offers a competitive salary and a benefits package reflective of the company's prestige.

Qualifications

• Management experience within shopping centre, venue or retail environment is essential.
• Experience overseeing facilities management is essential.
• Experience managing budgets and expenditure is essential.
• Strong people management skills and excellent communication skills are required.
• IOSH or NEBOSH qualification is necessary.

Responsibilities

• Ensure compliance with statutory regulations at all times.
• Undertake daily checks of the centre for security and maintenance.
• Liaise with tenants and Key Stakeholders regarding security.
• Work with the Asset Team on customer service strategies.
• Control and supervise the security operation.
• Control and supervise the security operation.

Skills

Management experience

Facilities management

Budget management

People management

Excellent communication skills

Education

IOSH or NEBOSH qualified

Job description

Shopping Centre Operations Manager position at a large shopping centre in West Yorkshire.

Operations Manager position with one of the UK's leading property managing agents at a large, community shopping centre in Wakefield. The scheme is anchored by a well-known supermarket and boasts other key retailers including Primark, Boots and M&S, as well as a 1000 space car park.

The successful candidate will be required to develop and lead the operational success of the Centre to a high standard. Via effective management of the site and operational team, they will succeed in providing the best standards of customer satisfaction, compliance and operational efficiency.

Main responsibilities:

• Ensuring compliance with statutory regulations at all times.
• Undertake daily checks of the centre and that all remedial works are undertaken within a reasonable time period.
• Liaise with tenants, Police and other Key Stakeholders in all matters of security affecting the centre, tenant and common areas.
• Work with the Asset Team to implement the customer service strategy.
• Managing the collection, processing and disposal of all waste; maintaining appropriate records.
• Control and supervise the security operation.

Who?

• Management experience within shopping centre, venue or retail environment is essential.
• Experience overseeing facilities management is essential.
• Experience managing budgets and expenditure is essential.
• Strong people management skills and excellent communication skills.
• IOSH or NEBOSH qualified.

Why should I apply?

The scheme is managed by a renowned commercial property management specialist who have an impressive, geographically diverse portfolio of shopping centres in the UK, and globally, which makes for excellent progression opportunities within the sector. The centre is easily accessible by foot, train or car and with 2.7 million people living within 20 miles of its location it boasts a significantly high footfall.

As well a strong basic salary, the successful candidate will also be rewarded with a benefits package reflective of the prestige of the business.