Shopping Centre Manager / Operations Manager

TipTopJob; Blackburn; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Company pension

On-site parking

Employee discount scheme

Company events

Competitive salary

Job summary

TipTopJob is seeking a Shopping Centre Manager in the United Kingdom to lead the day-to-day management of a prominent retail centre. You will drive operational standards, commercial performance and team effectiveness to deliver exceptional customer experiences.

The role offers a salary range of GBP 60,000 to GBP 80,000 with benefits and a focus on on-site leadership, safety compliance and visitor engagement. Apply to join a well-established asset management team.

Qualifications

• Proven leadership experience in shopping centre or retail management.
• Strong understanding of retail operations and commercial performance.
• Experience managing budgets and financial targets.
• Knowledge of health and safety compliance in multi-site environments.
• Ability to lead on-site teams including security personnel.
• Excellent organisational skills and ability to prioritise competing demands.
• Proactive problem-solving with a hands-on approach.

Responsibilities

• Manage the smooth daily operation of the shopping centre.
• Lead, support and develop on-site teams including security personnel.
• Build and maintain positive occupier relationships and handle enquiries, compliance matters and negotiations.
• Oversee site presentation, facilities management, maintenance and cleaning standards.
• Support and deliver promotional campaigns and events to boost visitor engagement.
• Maximise retail performance through space utilisation and merchandising initiatives.
• Manage budgets, monitor expenditure and support financial targets.
• Ensure compliance with health and safety procedures and emergency protocols.
• Review operational performance and identify opportunities for improvement.

Skills

Leadership

Retail operations

Budget management

Health & safety

Team management

Job description

An opportunity has arisen for a Shopping Centre Manager to join a well:established company managing shopping centres, specialising in retail asset management, leasing, and operations. As a Shopping Centre Manager, you will lead the day:to:day management of the centre, driving operational standards, commercial performance, and team effectiveness.

This role offers a salary range of GBP 60,000 : GBP 80,000 and benefits.

You Will Be Responsible For

• Managing the smooth daily operation of the shopping centre
• Leading, supporting and developing on-site teams, including security personnel
• Building and maintaining positive occupier relationships, handling enquiries, compliance matters and negotiations
• Overseeing site presentation, facilities management, maintenance and cleaning standards
• Supporting and delivering promotional campaigns and events to enhance visitor engagement
• Maximising retail performance through effective space utilisation and merchandising initiatives
• Managing budgets, monitoring expenditure and supporting financial performance targets
• Ensuring compliance with health and safety procedures and emergency protocols
• Reviewing operational performance and identifying opportunities for improvement

What We Are Looking For

• Previously worked as a Shopping Centre Manager, Retail Centre Manager, Centre Manager, Shopping Mall Manager, Operations Manager, Retail Operations Manager, Centre Operations Manager, Retail Property Manager or in a similar role.
• Prior experience within shopping centre management or a retail management environment
• Strong leadership capability with experience managing and motivating teams
• Sound understanding of retail operations and commercial performance
• Well:organised with the ability to manage competing priorities effectively
• Strong problem:solving skills with a proactive and hands:on approach
• Knowledge of health and safety compliance within a multi:site or public:facing environment

Whats On Offer

• Competitive salary
• Company pension
• Company events
• On-site parking
• Employee discount scheme

This is an excellent opportunity for a Shopping Centre Manager to take ownership of a prominent retail environment and make a genuine impact.

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