Shop Supervisor

Sue Ryder; Barton Mills; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Pension scheme

Staff discount

Christmas and bank holidays off

Refer a Friend scheme

Enhanced maternity/paternity

Healthcare plan

Electric Vehicle scheme

Staff induction and development

Job summary

Sue Ryder is seeking a Shop Supervisor to support management and team, inspire the community and drive income for palliative and end-of-life care. The role includes working 1 in 2 weekends, with shifts starting at 8.45am and finishing by 5.15pm, plus Christmas holidays off.

You will lead the team, recruit and train volunteers, maintain high standards of merchandising and health & safety, and build community relationships to source quality donated stock.

Qualifications

• Experience in retail management or supervision.
• Ability to lead and motivate a team.
• Commitment to delivering excellent customer service.

Responsibilities

• Drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service.
• Build community relationships to generate donated stock.
• Recruit, train and retain a volunteer team.
• Maintain high standards of merchandising, housekeeping and health & safety.
• Manage stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Champion the Sue Ryder brand, in-store campaigns and national fundraising initiatives.
• Learn, grow and develop while helping others.

Skills

Leadership

Retail experience

Team motivation

Job description

Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we've supported people when it matters most - and we're looking for a Shop Supervisor to help us continue that work. You'll support your manager and team, inspire your community and help drive income for our vital services, while championing creative ways to reduce, reuse and recycle. We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year's Day off. Bring your leadership skills to a role with real purpose. You'll be responsible for…

• As Shop Supervisor you will be using your skills and retail experience to help drive sales, income and performance against targets.
• Support and motivate the team to provide excellent service to customers and donors.
• Building strong community relationships to generate quality donated stock.
• Help Recruit, train and retain a committed volunteer team.
• Support in maintaining high standards of merchandising, housekeeping and health & safety.
• Support in managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
• Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.
• We're looking for ambitious people who are motivated by making a real difference. If you're keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you'll fit right in.
• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
• Access to Employee support programme