Shop Manager - Fundraising & Community Impact

Cancer Research UK; Grantham; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Retirement plan

Generous leave allowance

Discounts on travel

Discounts on technology

Gym membership

Job summary

Cancer Research UK in Grantham is seeking a motivated Shop Manager to lead a diverse team in a busy retail store. You will drive sales, maximise fundraising targets and uphold brand standards while engaging with the local community and volunteers.

The role requires leadership, a target-driven mindset and excellent customer service, with opportunities to develop within a supportive charity environment and a comprehensive benefits package.

Qualifications

• Experience of managing and inspiring a diverse team of people.
• Comfort working within targets and motivating others to achieve those targets.
• The ability to multi-task in a lively environment.
• Working knowledge of what makes great customer service.
• Commercial awareness.
• Knowledge of high street fashion retail.
• Adaptability in changing situations, including being able to work effectively independently.
• An awareness of the price, value and worth of items.
• And ideally experience of retail management.

Responsibilities

• Guiding, inspiring and engaging a team of paid staff and volunteers.
• Taking ownership and responsibility for commercial running of your store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
• Leading by example and providing excellent customer and supporter service.
• Maximising profit through effective cost control and sales.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Organising and running creative fundraising events for your store to achieve fundraising targets.
• Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.

Skills

Team management

Target-driven

Multitasking

Customer service

Commercial awareness

Retail fashion knowledge

Adaptability

Pricing/value awareness

Retail management

Job description

Cancer Research UK in Grantham is seeking a motivated Shop Manager to lead a diverse team in a busy retail store. You will drive sales, maximise fundraising targets and uphold brand standards while engaging with the local community and volunteers.

The role requires leadership, a target-driven mindset and excellent customer service, with opportunities to develop within a supportive charity environment and a comprehensive benefits package.