Part-Time Retail Assistant Shop Manager

Cancer Research UK (CRUK); Barnsley; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Retirement plan

Leave allowance

Discounts on travel and tech

Gym membership

Wellbeing support

Job summary

Cancer Research UK is seeking a motivated Retail Assistant Manager for its Barnsley shop. The role focuses on supporting the shop manager, driving income through people, stock, and excellent customer service, and acting as an ambassador for CRUK in the local community.

You will help lead a team of staff and volunteers, ensure store standards, and contribute to fundraising events while maintaining compliance with policies and health & safety guidelines.

Qualifications

• Proven ability to deliver excellent customer service
• Experience working in a busy, lively environment
• Able to adapt to changing priorities and work independently
• Strong commercial awareness and sense for store performance
• Effective communication and relationship-building with customers and colleagues
• Willingness to work a flexible rota to cover store needs

Responsibilities

• Support the shop manager to guide and inspire a diverse team of paid staff and volunteers
• Oversee the commercial running of the store including display, merchandising, stock management and shop standards
• Lead by example with excellent customer and supporter service
• Help achieve targets for donated stock, cash, gift aid, ASP, sell-through and stock processing
• Build relationships with the local community and Cancer Research UK colleagues
• Assist in organizing and delivering fundraising events to reach targets
• Ensure compliance with health, safety, safeguarding, security and HR policies
• Deputise for the shop manager in their absence
• Perform manual handling and physical tasks as required

Skills

Customer service

Team leadership

Commercial awareness

Flexibility

Adaptability

Relationship building

Job description

Cancer Research UK is seeking a motivated Retail Assistant Manager for its Barnsley shop. The role focuses on supporting the shop manager, driving income through people, stock, and excellent customer service, and acting as an ambassador for CRUK in the local community.

You will help lead a team of staff and volunteers, ensure store standards, and contribute to fundraising events while maintaining compliance with policies and health & safety guidelines.