Shop Manager - Flexible, Inclusive Retail Leader

Shaw Trust; Thame; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Volunteer leave

Enhanced pension

Life Assurance

Learning & development opportunities

Diversity networks

Health & wellbeing programme

Job summary

Shaw Trust is seeking a Shop Manager to run the shop in line with company policies, driving sales and profits while boosting the organisation's profile. You will work with the Retail Area Manager to lead a diverse team and achieve financial targets, maintaining high standards and delivering an exceptional customer experience.

The role requires flexibly working Monday to Sunday and a commitment to Shaw Trust's values and inclusive culture.

Qualifications

• Excellent customer service skills.
• Awareness of financial/cost controls.
• Ability to recruit volunteers.
• Experience in managing and training a diverse team of people.
• Commercial awareness.

Responsibilities

• Manage shop in alignment with company policies and maximise sales.
• Lead your team to achieve financial goals and high standards.
• Deliver an exceptional customer experience.

Skills

Customer service

Cost controls

Volunteer recruitment

Team management

Commercial awareness

Job description

Shaw Trust is seeking a Shop Manager to run the shop in line with company policies, driving sales and profits while boosting the organisation's profile. You will work with the Retail Area Manager to lead a diverse team and achieve financial targets, maintaining high standards and delivering an exceptional customer experience.

The role requires flexibly working Monday to Sunday and a commitment to Shaw Trust's values and inclusive culture.