Shop Manager - Chineham

Naomi House & Jacksplace; Basingstoke; Presencial; GBP 26.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

24 days holiday

group pension scheme

life assurance

HSF Health cash plan

blue light discount

ongoing support and development

the opportunity to work in an organis⁣

Descripción de la vacante

Naomi House & Jacksplace is seeking a Shop Manager for our Chineham store. You will lead day-to-day shop operations, inspire a team of staff and volunteers, and deliver a welcoming shopping environment while maximizing sales.

The role involves merchandising, community engagement and ensuring compliance with policies. The successful candidate will have retail leadership experience, a passion for frontline customer service, and a proactive approach to stock control and store performance.

Formación

• Experienced retailer with supervisory or management experience.
• Confident leader who motivates and develops others.
• Passionate about delivering first-class customer service.
• Organised, proactive and commercially aware.
• Comfortable managing stock, sales and shop operations.
• Great communicator with strong interpersonal skills.
• Enthusiastic about supporting Naomi and Jack's work.

Responsabilidades

• Lead the day-to-day operation of the busy charity shop.
• Inspire, support and develop staff and volunteers.
• Create an attractive and welcoming shopping environment.
• Maximise sales and profit through merchandising and stock management.
• Build relationships within the local community.
• Manage shop administration, financial controls and banking procedures.
• Ensure high standards of customer service, health and safety, and compliance.

Conocimientos

Leadership

Customer service

Stock management

Communication

Organizational skills

People development

Retail experience

Descripción del empleo

Shop Manager - Chineham

Application Deadline: 30 October 2026

Department: Retail

Employment Type: Permanent - Full Time

Location: Chineham

Compensation: £14.05 / hour

Description

Lead a shop that changes lives

Every purchase in our charity shops helps Naomi and Jack's provide expert care and support to children, young adults and families across the South of England.

We're looking for an enthusiastic and motivated Shop Manager to lead our Chineham store. If you're passionate about retail, enjoy leading people and love delivering great customer experiences, this could be the perfect next step in your career.

Whether you're already a Shop Manager or looking to progress from an Assistant Manager, Deputy Manager or Supervisor role, we'd love to hear from you.

What you'll be doing

• Leading the day-to-day operation of our busy charity shop
• Inspiring, supporting and developing a team of staff and volunteers
• Creating an attractive and welcoming shopping environment
• Maximising sales and profit through excellent merchandising and stock management
• Building relationships within the local community
• Managing shop administration, financial controls and banking procedures
• Ensuring high standards of customer service, health and safety, and compliance

You will have the autonomy to make decisions, drive performance and help grow the shop's contribution to Naomi and Jack's vital work.

What we're looking for

• An experienced retailer with supervisory or management experience
• A confident leader who enjoys motivating and developing others
• Passionate about delivering first-class customer service
• Organised, proactive and commercially aware
• Comfortable managing stock, sales and shop operations
• A great communicator with strong interpersonal skills
• Enthusiastic about supporting the work of Naomi and Jack's

Experience within charity retail would be preferable but not essential.

More about this role:

• competitive salary
• 24 days holiday
• group pension scheme
• life assurance
• HSF Health cash plan
• blue light discount
• ongoing support and development
• the opportunity to work in an organisation where every job matters!

We are looking for someone to work full-time, 35 hours per week. Working from 9.00am to 5.00pm. This role will include some weekend working.

Hourly rate of pay: £14.05 per hour

You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of patients and vulnerable people. All information disclosed will be treated confidentially and considered fairly and proportionately in line with our policies. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years. The Trust is dedicated to fostering a diverse and inclusive workplace. We actively support and encourage applications from individuals of all backgrounds and cultures.