Shop Manager - Bransgore

Julia's House; Bransgore; On-site; GBP 22,000 - 28,000; Full time

Job summary

The Bransgore Store for Julia's House, run by The Methodist Church in Britain, seeks a capable store leader to guide staff and volunteers in delivering outstanding customer service while driving sales and profits. You will oversee daily operations, maintain a welcoming shop environment, and ensure safety and compliance in a busy retail setting.

Experience in retail and staff management is valued; charity sector experience is a plus.

Qualifications

• Solid retail experience and knowledge
• Excellent people management skills
• Awareness of health and safety compliance
• Planning, organisation and effective communication
• Sound judgement and ability to work under pressure

Responsibilities

• Lead staff and volunteers to maximise shop sales and profits
• Lead and manage the day-to-day shop operation
• Keep the shop productive and well presented
• Exceed customer expectations
• Engage the staff and volunteer team effectively

Skills

People management

Health & safety

Planning & organisation

Communication

Judgement

Working under pressure

Job description

The post runs the Bransgore Store for Julia's House, a charity supporting children and families. The role centres on leading staff and volunteers to grow sales and profit, and managing the shop day to day so it stays well presented and customer focused. Charity experience is not essential, but solid retail experience and strong people management are, in a busy, active setting. Applicants need a full driving licence and use of a vehicle for business purposes.

What the job involves

• Lead staff and volunteers to maximise shop sales and profits
• Lead and manage the day-to-day shop operation
• Keep the shop productive and well presented
• Exceed customer expectations
• Engage the staff and volunteer team effectively

Experience

• Sound retail experience and knowledge

Skills & knowledge

• Excellent people management skills
• Awareness of health and safety compliance
• Planning, organisation and effective communication
• Sound judgement
• Working well under pressure

Checks & eligibility

• Full driving licence
• Use of a vehicle for business purposes

Other

• Flexibility
• Good team player with a strong work ethic

Nice to have

• Charity sector experience