Shop Manager - Broadstone

Bidvane; England; Remote; GBP 21,000 - 27,000; Part time

Job summary

Julia's House is recruiting a Shop Manager for its Broadstone Store, a charity shop. The role focuses on driving sales and profit through a team of staff and volunteers, with day-to-day running and a strong focus on customer service.

The working pattern is 30 hours over four days between Monday and Saturday, and the post needs a full driving licence and use of a vehicle for business. Retail experience is essential; charity experience is not.

Qualifications

• Sound retail experience and knowledge.
• Excellent people management.
• Awareness of Health & Safety compliance.
• Planning, organising and communicating effectively.
• Sound judgement.
• Working under pressure.

Responsibilities

• Lead a team of staff and volunteers to maximise shop sales and profits.
• Lead and manage the day-to-day shop operation.
• Exceed customer expectations.
• Engage and motivate staff and volunteers effectively.
• Maintain a productive and well-presented shop.
• Provide leadership across all aspects of team management.

Skills

People management

Retail experience

Health & Safety

Planning & organisation

Judgement

Pressure handling

Job description

Julia's House is recruiting a Shop Manager to run its Broadstone Store, a charity shop. The role centres on driving sales and profit through a team of staff and volunteers, with day-to-day running of the shop and a strong focus on customer service. The working pattern is 30 hours over four days between Monday and Saturday, and the post needs a full driving licence and use of a vehicle for business. Retail experience is essential; charity experience is not.

What the job involves

• Lead a team of staff and volunteers to maximise shop sales and profits
• Lead and manage the day-to-day shop operation
• Exceed customer expectations
• Engage and motivate staff and volunteers effectively
• Maintain a productive and well-presented shop
• Provide leadership across all aspects of team management

What’s required

Experience

• Sound retail experience and knowledge

Skills & knowledge

• Excellent people management skills
• Awareness of Health & Safety compliance
• Planning, organising and communicating effectively
• Sound judgement
• Working under pressure

Checks & eligibility

• Full driving licence and use of a vehicle for business purposes

Other

• Flexibility

Nice to have

• Charity retail experience