Shop Manager

Dogs Trust; Brighton; Sur place; GBP 25 000 - 30 000; Plein temps

Résumé du poste

Dogs Trust in Brighton is seeking a commercially minded Shop Manager to lead our charity shop and create a hub of sustainable fashion for dog lovers in the community.

You will recruit and inspire a team of volunteers, deliver outstanding customer service, and maximise profits by budgeting and pricing items according to guidelines. This role requires strong leadership and retail experience.

Qualifications

• Retail experience and budget management skills.
• Strong leadership and ability to inspire volunteers.
• Customer service excellence and sales focus.

Responsabilités

• Build and inspire a team of volunteers to deliver excellent customer service.
• Maximise shop profit through achieving or exceeding budgeted sales targets, leading on pricing of items for sale according to guidelines.
• Maintain high levels of shop presentation through effective merchandising, using commercial decision making to drive the best use of space available.
• Use marketing skills to request quality stock.
• Provide leadership and line management to volunteers and members of staff.

Connaissances

Retail experience

Leadership

Budget management

Customer service

Merchandising

Sales focus

Marketing

Description du poste

Shop Manager

Application Deadline: 7 November 2026

Department: Retail

Employment Type: Permanent - Full Time

Location: Brighton

Compensation: £27,500 per year + benefits

Description

Are you a fashion-conscious dog lover who makes things happen?

We are looking for a commercially minded Shop Manager to help us create a hub of sustainable fashion and a place for dog lovers in your community.

What does this role do?

As Shop Manager, you'll:

• build and inspire a team of volunteers to deliver excellent customer service,
• maximise shop profit through achieving or exceeding budgeted sales targets, leading on pricing of items for sale according to guidelines,
• maintain high levels of shop presentation through effective merchandising, using commercial decision making to drive the best use of space available,
• use marketing skills to request quality stock,
• provide leadership and line management to volunteers and members of staff.

Could this be you?

To be successful in this role, you'll need some retail experience along with strong team and budgetary management skills. You'll be an engaging, inspiring leader who has the ability to drive sales through commercial awareness and excellent customer service.

What does this team do?

Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.