Assistant Shop Manager (15 hours per week)

Dogs Trust; Fareham; On-site; GBP 9,400 - 11,000; Part time

Job summary

Dogs Trust in Portchester is seeking an experienced Assistant Shop Manager for 15 hours per week to help run our charity shop. You will lead a small team of volunteers, deliver outstanding customer service and ensure the shop looks its best to maximise donations and sales.

This permanent part-time role involves stock and premises management, working with local rehoming partners and representing the Dogs Trust brand in the community.

Qualifications

• Retail experience required.
• Ability to motivate a team.
• Drive sales through commercial awareness.

Responsibilities

• inspire a team of volunteers to deliver excellent customer service,
• maintain high levels of shop presentation through effective merchandising,
• take personal ownership for the performance of the shop, working to maximise profits where possible,
• be instrumental in ensuring your shop is a successful hub of the community, working closely with local rehoming centres and representing the Dogs Trust brand.

Skills

Retail experience

Team leadership

Customer service

Merchandising

Job description

Assistant Shop Manager (15 hours per week)

Application Deadline: 7 November 2026

Department: Retail

Employment Type: Permanent - Part Time

Location: Portchester

Compensation: £10,400 pro-rata (full time equivalent £26,000) per year + benefits

Description

Are you an experienced retailer looking for a great place to reach your full potential?

We are looking for a commercially minded Assistant Shop Manager to support with the management of staff, stock and premises at our charity shop.

What does this role do?

As Assistant Shop Manager, you'll:

• inspire a team of volunteers to deliver excellent customer service,
• maintain high levels of shop presentation through effective merchandising,
• take personal ownership for the performance of the shop, working to maximise profits where possible,
• be instrumental in ensuring your shop is a successful hub of the community, working closely with local rehoming centres and representing the Dogs Trust brand.

Could this be you?

To be successful in this role, you'll need some retail experience, with the ability to motivate a team, deliver outstanding customer service and drive sales through commercial awareness.

What does this team do?

Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.