Shift Supervisor - Lead Team, Deliver Great Service (Flexible Hours)

EG Group; Dumbarton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Starbucks discount

Quarterly bonus incentive

Free beverage on every shift

Wellbeing service

Job summary

EG Group in Lomond Gate, Scotland is seeking a proactive Shift Supervisor to lead the store team and deliver excellent customer service. You will assist the Store Manager, manage daily operations, and ensure products are fresh and available while upholding brand standards.

The role offers flexible shifts around availability, with a minimum of 8 hours per week and full-time average shifts of 8 hours. You’ll benefit from EG Cares rewards, wellness options, and staff discounts.

Qualifications

• Experience supervising teams in fast-paced settings.
• Background in hospitality, retail, or customer-focused roles.
• Ability to lead and motivate staff to achieve service standards.

Responsibilities

• Lead and inspire the team by supervising daily operations and motivating colleagues.
• Create exceptional customer experiences by delivering friendly, efficient service.
• Support store operations including stock, banking, and administration while keeping records.
• Champion quality and safety by maintaining food and store standards.
• Keep the store inviting and well-presented to customers.
• Lead by example and cover shifts when needed to ensure smooth operations.
• Prepare beverages and food to brand standards, ensuring consistency.

Skills

Supervisory experience

Customer service

Leadership

Communication

Hospitality

Job description

EG Group in Lomond Gate, Scotland is seeking a proactive Shift Supervisor to lead the store team and deliver excellent customer service. You will assist the Store Manager, manage daily operations, and ensure products are fresh and available while upholding brand standards.

The role offers flexible shifts around availability, with a minimum of 8 hours per week and full-time average shifts of 8 hours. You’ll benefit from EG Cares rewards, wellness options, and staff discounts.