Shift Supervisor — Lead Fast-Paced Team & Guest Experience

Popeyes Louisiana Chicken UK&I; Reading; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Free meals on shift

Discounts when not working

Gym membership and retail discounts

Tech scheme

Refer a friend bonus

Job summary

Popeyes Louisiana Chicken UK&I is seeking a passionate Shift Supervisor to run shifts, coach the team, and uphold our fast-paced, high‑standard guest service. You’ll direct operations, ensure food safety, and deliver exceptional quality and speed.

You’ll support management, lead briefings, and model leadership on the floor. Join a vibrant environment with opportunities to grow into more senior roles.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment.
• Hands-on leader who directs and coaches a team to deliver results.
• Strong focus on people, standards, and guest experience.

Responsibilities

• Run your shift and lead the team to deliver Popeyes' food quality and guest experience standards.
• Support management in hitting performance goals and driving results.
• Lead pre-shift briefings and keep the team aligned and energised.
• Be the role model, maintain standards, and lead from the front.
• Create a fun, inclusive environment for both staff and guests.
• Coach, train, and develop team members to build future leaders.
• Ensure compliance with HACCP, health & safety, and company standards.
• Take ownership of shift performance—labour, flow, and service.
• Bring energy and smooth service to keep culture vibrant.

Skills

Team Leadership

Shift Management

People Management

Food Safety HACCP

Communication Skills

Tools

POS systems

Job description

Popeyes Louisiana Chicken UK&I is seeking a passionate Shift Supervisor to run shifts, coach the team, and uphold our fast-paced, high‑standard guest service. You’ll direct operations, ensure food safety, and deliver exceptional quality and speed.

You’ll support management, lead briefings, and model leadership on the floor. Join a vibrant environment with opportunities to grow into more senior roles.