Shift Leader — Fast-Paced QSR, Lead & Grow

POPEYES UK CHICKEN & PIZZA LTD; Worcester; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Refer a friend bonus

Flexible schedules

Free meals on shift

Discounts (gym, retail)

Tech scheme

Mgmt development program

Job summary

Popeyes UK&I is seeking a Shift Supervisor to run shifts, coach the team, and deliver exceptional guest experience in a fast-paced environment. You will own your shift, support management, and drive results across people, product, and service standards.

Join a fast-growing brand with a focus on food quality, safety, and teamwork. This role offers competitive pay and opportunities for career progression within the operation.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable).
• A lead-from-the-front mindset — you're hands-on and support your team at all times.
• Passion for people — you know great results come from great teams.
• Confidence in managing standards, compliance, and food safety.

Responsibilities

• Run your shift and lead the team to deliver Popeyes' outstanding food quality, speed of service, and guest experience standards.
• Support your management team in hitting performance goals and driving results.
• Lead pre-shift briefings and keep your team aligned, focused, and energised.
• Be the role model — set the tone, keep standards high, and lead from the front.
• Create a fun, inclusive environment where both team and guests feel the energy.
• Coach, train, and develop your team — building future leaders.
• Ensure full compliance with food safety (HACCP), health & safety, and company standards.
• Take ownership of your shift performance — labour, flow, and service.
• Bring the fun and keep the energy high, the service smooth, and the culture poppin'

Skills

Supervisory experience

Team leadership

People skills

Food safety awareness

Communication

Calm under pressure

Coaching

Job description

Popeyes UK&I is seeking a Shift Supervisor to run shifts, coach the team, and deliver exceptional guest experience in a fast-paced environment. You will own your shift, support management, and drive results across people, product, and service standards.

Join a fast-growing brand with a focus on food quality, safety, and teamwork. This role offers competitive pay and opportunities for career progression within the operation.