Shift Leader: Inspire Teams, Elevate Guest Experience

POPEYES UK CHICKEN & PIZZA LTD; Glasgow; On-site; GBP 36,451,000 - 37,994,000; Full time

Benefits offered by this job

Refer a friend bonus

Free meals on shift

Discounts & perks

Development programme

Job summary

Popeyes UK & I is seeking a Shift Supervisor to run shifts, lead teams, and deliver outstanding service in a fast‑paced environment. You’ll coach staff, manage labour and service flow, and uphold food safety standards with confidence.

Join a brand that values energy, inclusion, and growth, with clear progression toward management roles. Competitive hourly pay, bonus perks, and flexible schedules support your development while you drive guest satisfaction and product excellence.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable).
• Lead-from-the-front mindset — hands-on and supportive of your team at all times.
• Passion for people — great results come from great teams.
• Confidence in managing standards, compliance and food safety.
• Strong communication skills and ability to motivate a team.
• Stay calm, organised and focused in a busy environment.
• A hunger to grow and develop — pathway into management.

Responsibilities

• Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards.
• Support your management team in hitting performance goals and driving results.
• Lead pre-shift briefings and keep your team aligned, focused, and energised.
• Be the role model — set the tone, keep standards high, and lead from the front.
• Create a fun, inclusive environment where both team and guests feel the energy.
• Coach, train, and develop your team — building future leaders.
• Ensure full compliance with food safety (HACCP), health & safety, and company standards.
• Take ownership of your shift performance — labour, flow, and service.
• Bring the fun and keep the energy high, the service smooth, and the culture poppin’.

Skills

Supervisor experience

Team leadership

Shift management

People motivation

Job description

Popeyes UK & I is seeking a Shift Supervisor to run shifts, lead teams, and deliver outstanding service in a fast‑paced environment. You’ll coach staff, manage labour and service flow, and uphold food safety standards with confidence.

Join a brand that values energy, inclusion, and growth, with clear progression toward management roles. Competitive hourly pay, bonus perks, and flexible schedules support your development while you drive guest satisfaction and product excellence.