Shift Supervisor: Lead Fast-Paced Team to Guest Excellence

Popeyes Louisiana Chicken UK&I; Wolverhampton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

£1000 management refer a friend bonus

Flexible schedules

Free meals on shift

Gym + retail discounts

Tech scheme

Fast track management development

Job summary

Popeyes UK&I is seeking passionate Shift Supervisors to run shifts, lead from the front, and coach a fast-paced team delivering outstanding food and guest experience.

You’ll own your shift, support management, and drive results across people, product, and service—with a focus on safety, standards, and a positive, energetic workplace. This role offers flexible schedules, development pathways to AGM, and a supportive culture committed to diversity and inclusion.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable)
• A lead-from-the-front mindset — you’re hands-on and support your team at all times
• Passion for people — you know great results come from great teams
• Confidence in managing standards, compliance, and food safety
• Strong communication skills and the ability to motivate a team
• The ability to stay calm, organised, and focused in a busy environment
• A hunger to grow and develop — this is your pathway into management

Responsibilities

• Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards
• Support your management team in hitting performance goals and driving results
• Lead pre-shift briefings and keep your team aligned, focused, and energised
• Be the role model — set the tone, keep standards high, and lead from the front
• Create a fun, inclusive environment where both team and guests feel the energy
• Coach, train, and develop your team — building future leaders
• Ensure full compliance with food safety (HACCP), health & safety, and company standards
• Take ownership of your shift performance — labour, flow, and service
• Bring the fun and keep the energy high, the service smooth, and the culture poppin’

Skills

Leading from the front

People management

Communication skills

Calm under pressure

Job description

Popeyes UK&I is seeking passionate Shift Supervisors to run shifts, lead from the front, and coach a fast-paced team delivering outstanding food and guest experience.

You’ll own your shift, support management, and drive results across people, product, and service—with a focus on safety, standards, and a positive, energetic workplace. This role offers flexible schedules, development pathways to AGM, and a supportive culture committed to diversity and inclusion.