Shift Supervisor: Lead Fast-Paced Team & Guest Experience

Popeyes Louisiana Chicken UK&I; Portsmouth; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Free meals on shift

Discounts when not working

Gym membership and retail discounts

Tech scheme

Refer a friend bonus (£1,000)

Job summary

Popeyes UK&I is hiring Shift Supervisors to run shifts, lead teams, and deliver Popeyes’ renowned quality and guest experience in a fast-paced, fresh food environment.

As a key part of the management team, you’ll coach staff, manage standards and food safety, and help the store hit targets while enjoying flexible hours, free meals on shift, and a fast-track development programme toward AGM and beyond.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment.
• Hands-on, lead-from-the-front mindset and ability to support team.
• Passion for people and building great teams.
• Confidence in managing standards, compliance and food safety.
• Strong communication and ability to motivate a team.
• Ability to stay calm, organized and focused in a busy environment.

Responsibilities

• Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards.
• Support your management team in hitting performance goals and driving results.
• Lead pre-shift briefings and keep your team aligned, focused, and energised.
• Be the role model — set the tone, keep standards high, and lead from the front.
• Create a fun, inclusive environment where both team and guests feel the energy.
• Coach, train, and develop your team — building future leaders.
• Ensure full compliance with food safety (HACCP), health & safety, and company standards.
• Take ownership of your shift performance — labour, flow, and service.
• Bring the fun and keep the energy high, the service smooth, and the culture poppin’

Skills

Lead-from-the-front

Team leadership

People-focused

Communication skills

Calm under pressure

Growth mindset

Job description

Popeyes UK&I is hiring Shift Supervisors to run shifts, lead teams, and deliver Popeyes’ renowned quality and guest experience in a fast-paced, fresh food environment.

As a key part of the management team, you’ll coach staff, manage standards and food safety, and help the store hit targets while enjoying flexible hours, free meals on shift, and a fast-track development programme toward AGM and beyond.