Shift Supervisor: Lead a fast, customer-first team

Greggs plc; Lockerbie; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Profit sharing 10% of profits with UK/

Health and Wellbeing App

Holiday entitlement grows with tenure

Colleague share plans

Pension scheme with up to 7% employer/

Confidential employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc in Lockerbie is seeking a Shift Manager to lead a busy shop and ensure customers receive a friendly and efficient service. You will engage and motivate the team, making sure they have what they need to do an amazing job.

You’ll be responsible for supervising during the manager’s absence, preparing products, managing ovens, and keeping displays stocked and the shop presentable across all channels, including in-store, delivery, Click + Collect and drive-thru.

Qualifications

• Reliable with natural leadership abilities and a passion for delivering exceptional customer service.
• Supportive of an inclusive culture - recognising that difference is good.
• If you’ve got previous supervisory experience in a similar customer-focused environment, we want to hear from you.

Responsibilities

• Inspire the team to deliver amazing results and maintain the shop’s excellent standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Ensure displays are fully stocked with plenty of choice for customers.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs plc in Lockerbie is seeking a Shift Manager to lead a busy shop and ensure customers receive a friendly and efficient service. You will engage and motivate the team, making sure they have what they need to do an amazing job.

You’ll be responsible for supervising during the manager’s absence, preparing products, managing ovens, and keeping displays stocked and the shop presentable across all channels, including in-store, delivery, Click + Collect and drive-thru.