Shift Supervisor - Guest Experience & Operations Lead

Joe & The Juice; Guildford; Híbrido; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Joe & The Juice in Guildford is seeking a Shift Manager to supervise daily shift operations and uphold DCWF standards, delivering guest satisfaction while supporting the store management team. You will lead a motivated team, delegate tasks, and drive performance with a people-centric approach.

Key responsibilities include ensuring safety and cleanliness, training juicers, and monitoring daily targets. This role offers opportunities for growth within a fast-paced, health-conscious brand.

Formación

• Experience leading a front-of-house or retail/food-service team.
• Ability to coach and develop staff and manage conflict.
• Strong focus on guest experience and brand standards.

Responsabilidades

• DCWF execution on shift with task delegation and feedback.
• Oversee cleanliness and adherence to safety/food standards.
• Juicer training delivery and staff development.
• Lead guest experience through brand behaviours and service excellence.
• Monitor daily sales targets and report performance.

Conocimientos

Team leadership

Guest service

Operational supervision

Training & coaching

Descripción del empleo

Joe & The Juice in Guildford is seeking a Shift Manager to supervise daily shift operations and uphold DCWF standards, delivering guest satisfaction while supporting the store management team. You will lead a motivated team, delegate tasks, and drive performance with a people-centric approach.

Key responsibilities include ensuring safety and cleanliness, training juicers, and monitoring daily targets. This role offers opportunities for growth within a fast-paced, health-conscious brand.