Shift Supervisor

Harri; Skipton; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

Staff discounts 33% across brands

20% family & friend discounts

Wagestream financial toolkit

Free shares

Employee helpline

Team socials

Job summary

Bay Horse (Vintage Inns), part of Mitchells & Butlers, is seeking a Shift Supervisor to lead a friendly hospitality team and deliver excellent guest service. You’ll train staff, supervise shifts and uphold cleanliness and safety standards across the site.

Join us in a welcoming pub environment with flexible shifts, generous staff discounts, pension, and holiday benefits. A teamwork-driven culture means you’ll enjoy varied, lively days serving guests and building experience.

Qualifications

• Experience in hospitality or bar/restaurant leadership.
• Strong guest service mindset and communication skills.
• Ability to train and mentor team members.
• Maintain high standards of cleanliness and safety.

Responsibilities

• Be part of day-to-day site operations, hosting guests and leading your team.
• Act as shift leader, ensuring smooth service during shifts.
• Model training for team members and help develop their skills.
• Maintain high standards of cleanliness and safety across the site.

Skills

Guest service

Team leadership

Staff training

Safety standards

Job description

As Shift Supervisor at the Bay Horse, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary