Shift Supervisor

The Thames Court; Shepperton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts 33%

Friends & family discount 20%

Wagestream access

Pension and holidays

Free shares

Employee helpline

Job summary

The Thames Court, part of Mitchells & Butlers, is seeking a Shift Supervisor to welcome guests and lead a team in delivering outstanding service. You will train staff, supervise shifts, and uphold high cleanliness and safety standards across the site.

Join us in a role that combines guest hospitality with team development, ensuring every guest feels valued and well cared for in a busy pub environment.

Qualifications

• Experience in hospitality and guest service.
• Ability to lead a team and train others.
• Commitment to cleanliness and safety standards.

Responsibilities

• Be part of day-to-day running of the site, hosting guests and leading your team.
• Be a shift leader.
• Mentor and train team members.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Guest service

Training others

Safety compliance

Job description

As Shift Supervisor at the Thames Court, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary