Shift Operations Manager — Warehouse Leadership & Improvement

Bensons for Beds; Huntingdon; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Pension

Life assurance

Staff discounts

Workplace perks

Job summary

Bensons for Beds is seeking an experienced Shift Operations Manager to lead our busy distribution centre. You will take ownership of shift activity, drive productivity, quality and safety, and motivate teams to deliver high standards of service.

The role requires hands-on leadership, strong communication, and the ability to plan workloads, manage rotas and respond to operational issues. In return, we offer a competitive salary, pension and staff benefits.

Qualifications

• Experience in a supervisory or management role within a warehouse/distribution centre or similar
• Ability to plan and manage shift rotas and supervise teams
• Proficiency in stock control and warehouse processes; able to use IT reporting tools
• Excellent communication and collaboration skills across teams and with stakeholders

Responsibilities

• Take ownership of all operational activity during shifts to meet productivity, quality and safety targets
• Plan and review daily workloads; direct operatives and temporary staff to meet demand
• Monitor KPIs, identify improvements and implement corrective actions
• Maintain high health and safety standards and ensure compliance with policies and regulations
• Coach and develop team members; support training and induction of new starters
• Coordinate with HR and recruitment for temporary or permanent cover
• Lead continuous improvement initiatives to enhance efficiency and customer service
• Conduct routine inspections of the working environment, equipment and stock
• Resolve on-shift issues and communicate with senior management and stakeholders
• Complete and maintain shift records and handovers

Skills

Leadership

Team motivation

Warehouse operations

Stock control

IT systems reporting

Communication

Problem solving

Health & Safety knowledge

Shift management

Flexibility

Tools

Microsoft Office

Job description

Bensons for Beds is seeking an experienced Shift Operations Manager to lead our busy distribution centre. You will take ownership of shift activity, drive productivity, quality and safety, and motivate teams to deliver high standards of service.

The role requires hands-on leadership, strong communication, and the ability to plan workloads, manage rotas and respond to operational issues. In return, we offer a competitive salary, pension and staff benefits.