Shift Manager — Lead High-Impact Depot Operations

DPD UK; Gloucester; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Holiday trading

Free on-site parking

Discounted shopping

Job summary

DPD UK is seeking an experienced Shift Manager to strengthen its Gloucester depot operations management team. You will work closely with Owner Drivers and Employed Drivers, keeping them engaged and motivated to ensure outstanding service is delivered.

You will manage depot targets, driver performance, route efficiency and driver safety, while maintaining robust communication and documentation to meet regulatory requirements.

Qualifications

• Experience in a fast-paced operation with people management responsibility.
• Strong communication skills to inspire and manage a team.
• Decisive, with problem solving and time management abilities.
• Resilient, self-motivated and flexible.
• Proficient in reporting and data analysis.
• Excellent computer skills including Google Chrome applications.

Responsibilities

• Ensure depot target for Core Routes is achieved.
• Ensure depot target Stops Per Route (SPR) is achieved.
• Ensure all other delivery and collection routes are properly set.
• Ensure all drivers scan and load their vans for delivery in a safe, timely and efficient manner.
• Maintain ongoing communication with drivers to resolve issues.
• Ensure adequate resources are available to cover ad-hoc collections via drivers or couriers/agencies.
• Complete all relevant documentation and systems accurately and in line with requirements.
• Work to set KPIs including Service, Cost, Productivity, Transport and Health and Safety.
• Ensure Depot Clear targets are met in line with depot targets.

Tools

Google Chrome

Job description

DPD UK is seeking an experienced Shift Manager to strengthen its Gloucester depot operations management team. You will work closely with Owner Drivers and Employed Drivers, keeping them engaged and motivated to ensure outstanding service is delivered.

You will manage depot targets, driver performance, route efficiency and driver safety, while maintaining robust communication and documentation to meet regulatory requirements.