Restaurant Shift Manager - Lead Service & Standards

Harry Ramsden's Group Limited; Bournemouth; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Cycle to Work Scheme

Tech Scheme (Salary Sacrifice)

Staff discounts

Birthday day off

Free meal on shift

NEST Pension Scheme

Employee Assistance Programme

Stream

Job summary

Harry Ramsden’s Group Limited is seeking a Shift Manager to lead shifts, uphold high standards of service and food quality, and deliver outstanding guest experiences at our restaurant. You will support health and safety, stock control and shift administration while modelling our values on every shift.

The role requires hands-on leadership, strong communication and the ability to motivate a team in a fast-paced hospitality environment. Training and career development are provided.

Qualifications

• Experience managing teams in a restaurant or fast‑food environment.
• Strong communication and organisational skills.
• Hands-on, approachable leader.
• Passionate about delivering great customer experiences.

Responsibilities

• Lead and motivate the team during shifts.
• Ensure high standards of service, cleanliness and food quality.
• Support health & safety, stock control and shift administration.
• Act as a role model for our values and service standards.
• Support the management team in delivering operational excellence.

Skills

Team leadership

Communication skills

Organisational skills

Hands-on leadership

Customer focus

Job description

Harry Ramsden’s Group Limited is seeking a Shift Manager to lead shifts, uphold high standards of service and food quality, and deliver outstanding guest experiences at our restaurant. You will support health and safety, stock control and shift administration while modelling our values on every shift.

The role requires hands-on leadership, strong communication and the ability to motivate a team in a fast-paced hospitality environment. Training and career development are provided.