Shift Manager: Lead a Fast, Friendly Team & Top-Notch Service

Greggs plc; Beverley; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount 50%

Free drinks on shift

Job summary

Greggs plc is seeking a Shift Manager to lead the shop when the Manager isn’t on duty, inspiring the team and ensuring an outstanding customer experience across in-shop, delivery, Click + Collect and drive-thru channels. You will oversee daily operations, prep products, manage ovens, and keep displays stocked while maintaining a clean and presentable shop.

Ideal candidates will have prior supervisory experience in a similar customer-focused environment and a passion for delivering exceptional

Qualifications

• Team supervisory experience in a customer-focused environment.
• Strong leadership and motivational skills.

Responsibilities

• Inspire the team to deliver amazing results and maintain high shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Keep displays fully stocked with a wide range of choices for customers.
• Maintain a clean, tidy and presentable shop environment.
• Demonstrate reliability and natural leadership abilities with a passion for customer service.

Skills

Leadership

Customer service

Job description

Greggs plc is seeking a Shift Manager to lead the shop when the Manager isn’t on duty, inspiring the team and ensuring an outstanding customer experience across in-shop, delivery, Click + Collect and drive-thru channels. You will oversee daily operations, prep products, manage ovens, and keep displays stocked while maintaining a clean and presentable shop.

Ideal candidates will have prior supervisory experience in a similar customer-focused environment and a passion for delivering exceptional