Shift Manager: Lead Fast, Friendly Service Across All Channels

Greggs plc; Watford; In loco; GBP 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay (weekly)

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Profit sharing 10% of profits

Health and wellbeing app - remote GP &

Physiotherapy services

Holiday entitlement grows with you

Colleague share plans

Descrizione del lavoro

Greggs plc in Watford is seeking a Shift Manager to lead the shop when the Store Manager is not available, motivating the team and ensuring excellent customer experiences across in-store, delivery, Click + Collect and drive-thru channels.

Typical shifts include inspiring the team, serving customers promptly, preparing sandwiches and managing ovens, and keeping displays well stocked while maintaining a clean, welcoming shop environment.

Competenze

• You’ll be reliable and demonstrate natural leadership abilities.
• You’ll deliver exceptional customer service.
• Experience supervising a team in a customer-focused environment is desirable.

Mansioni

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products and manage ovens for sandwiches.
• Keep displays stocked with a wide selection for customers.
• Maintain a clean, tidy and presentable shop.

Conoscenze

Leadership

Customer service

Team supervision

Communication

Descrizione del lavoro

Greggs plc in Watford is seeking a Shift Manager to lead the shop when the Store Manager is not available, motivating the team and ensuring excellent customer experiences across in-store, delivery, Click + Collect and drive-thru channels.

Typical shifts include inspiring the team, serving customers promptly, preparing sandwiches and managing ovens, and keeping displays well stocked while maintaining a clean, welcoming shop environment.