Shift Manager - Lead a Winning Team, Great Pay & Perks

Greggs PLC; Kirkcaldy; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health app

Holiday entitlement

Share plans

Pension matching

Employee assistance

Long service awards

Savings discounts

Job summary

Greggs PLC in the United Kingdom is seeking a Shift Manager to lead the shop when the Manager isn’t around. You’ll motivate the team, oversee multi-channel service (in-store, delivery, Click+Collect and drive thru) and ensure customers have a brilliant experience during every visit.

This role involves hands-on leadership, training, and ensuring the shop runs smoothly on your shift. Typical duties include inspiring the team, serving customers quickly and politely, preparing popular items, keeping

Qualifications

• You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
• You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

Skills

Leadership

Customer service

Job description

Greggs PLC in the United Kingdom is seeking a Shift Manager to lead the shop when the Manager isn’t around. You’ll motivate the team, oversee multi-channel service (in-store, delivery, Click+Collect and drive thru) and ensure customers have a brilliant experience during every visit.

This role involves hands-on leadership, training, and ensuring the shop runs smoothly on your shift. Typical duties include inspiring the team, serving customers quickly and politely, preparing popular items, keeping