Shift Manager: Lead a High-Impact Team & Delight Customers

Greggs plc; Jarrow; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount 50%

Free hot drinks on shift

Paid breaks

Profit sharing (10%)

Wellbeing app & remote GP

Holiday entitlement growth

Pension scheme with 7% match

Employee assistance app

Long service awards

Savings & discounts

Job summary

Greggs plc in the United Kingdom is seeking a Shift Manager to lead a busy shop, ensuring excellent customer service and smooth day-to-day operations. You’ll inspire the team, manage the shop in the Manager’s absence, prepare products such as sandwiches, keep displays stocked, and help deliver a brilliant customer experience across in-shop, delivery, and Click + Collect.

We offer weekly pay, colleague discounts, free hot drinks on shift, paid breaks, profit sharing, wellbeing resources, pension

Qualifications

• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.
• Experience supervising a team in a customer-focused environment.

Responsibilities

• Inspire the team to deliver excellent results and maintain high shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare bakery items, including sandwiches, and manage ovens.
• Keep displays fully stocked with a wide range of products.
• Maintain a clean, tidy and presentable shop at all times.

Skills

Leadership

Customer service

Team motivation

Job description

Greggs plc in the United Kingdom is seeking a Shift Manager to lead a busy shop, ensuring excellent customer service and smooth day-to-day operations. You’ll inspire the team, manage the shop in the Manager’s absence, prepare products such as sandwiches, keep displays stocked, and help deliver a brilliant customer experience across in-shop, delivery, and Click + Collect.

We offer weekly pay, colleague discounts, free hot drinks on shift, paid breaks, profit sharing, wellbeing resources, pension