Shift Manager: Lead a Fast, Friendly Team & Top Service

Greggs plc; Harrogate; On-site; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Share of profits 10%

Health and Wellbeing App with remoteGP

Holiday entitlement grows

Pension scheme with 7% match

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc is seeking a Shift Manager to lead a shop when the Store Manager isn’t present, inspiring the team to maintain high standards and deliver exceptional customer service. You’ll oversee food preparation, ovens, and displays, ensuring the shop remains clean, well-presented, and fully stocked for all channels including in-store, delivery, Click+Collect and drive-thru.

The role emphasizes reliability, leadership, and inclusive culture, with opportunities to develop supervisory experience in

Qualifications

• You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
• You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.
• Ifyou’vegotpreviouste am supervisory experience in a similar, customer-focused environment, we want to hear from you.

Responsibilities

• Inspire the team to deliver amazing results andmaintainthe excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fullystocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean,tidyand presentable

Skills

Leadership

Customer service

Team supervision

Job description

Greggs plc is seeking a Shift Manager to lead a shop when the Store Manager isn’t present, inspiring the team to maintain high standards and deliver exceptional customer service. You’ll oversee food preparation, ovens, and displays, ensuring the shop remains clean, well-presented, and fully stocked for all channels including in-store, delivery, Click+Collect and drive-thru.

The role emphasizes reliability, leadership, and inclusive culture, with opportunities to develop supervisory experience in