Shift Manager: Lead a Fast, Friendly Team (Profit Sharing)

Greggs; Wrexham; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Wellbeing app

Holiday entitlement growth

Share plans

Pension match

Employee assistance app

Job summary

Greggs is seeking a Shift Manager to lead a busy shop in Wales. You will support the Manager, inspire the team, and ensure excellent customer service across in-shop, delivery, Click + Collect and drive-thru channels.

You'll guide on-shift operations, prepare products, keep displays stocked, and maintain a clean, welcoming store. This role offers weekly pay, staff discounts, and benefits that grow with your career at Greggs.

Qualifications

• Must have previous team supervisory experience in a similar customer-focused environment.
• Reliable with natural leadership abilities and a passion for delivering exceptional customer service.
• Commitment to inclusive culture and teamwork.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

Skills

Leadership

Customer service

Team supervision

Job description

Greggs is seeking a Shift Manager to lead a busy shop in Wales. You will support the Manager, inspire the team, and ensure excellent customer service across in-shop, delivery, Click + Collect and drive-thru channels.

You'll guide on-shift operations, prepare products, keep displays stocked, and maintain a clean, welcoming store. This role offers weekly pay, staff discounts, and benefits that grow with your career at Greggs.