Shift Manager: Lead a Customer-First Team with Benefits

Greggs plc; Newport; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount

Free drinks

Paid breaks

Profit sharing

Health app

Holiday growth

Pension match

Employee assistance

Long service awards

Savings and discounts

Job summary

Greggs plc in Newport is seeking a Shift Manager to lead the shop when the Manager isn’t around, drive customer service, and motivate the team to deliver great results across in-store, delivery, Click+Collect and drive-thru. You’ll prepare our products, keep displays stocked, maintain cleanliness, and ensure a fast, friendly service.

The role offers weekly pay, employee discounts, and a friendly, inclusive culture at Greggs.

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Reliable and demonstrable leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare our products, including making sandwiches and managing the ovens.
• Ensure displays are fully stocked with plenty of choice for customers.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs plc in Newport is seeking a Shift Manager to lead the shop when the Manager isn’t around, drive customer service, and motivate the team to deliver great results across in-store, delivery, Click+Collect and drive-thru. You’ll prepare our products, keep displays stocked, maintain cleanliness, and ensure a fast, friendly service.

The role offers weekly pay, employee discounts, and a friendly, inclusive culture at Greggs.