Shift Manager: Lead a Fast, Customer-First Team

Greggs plc; Newton Mearns; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

Profit sharing 10% with colleagues

Health and Wellbeing App with remote services

Growing holiday entitlement

Colleague share plans

Pension scheme with matching contributions

Employee assistance app and helpline

Long service awards

Savings and discounts for everyday shopping

Job summary

A national food retailer in Scotland seeks a Shift Manager to lead the shop team in delivering excellent customer service. Responsibilities include motivating the team, managing daily operations, and ensuring a clean, inviting environment. You will prepare products, serve customers, and maintain high standards during shifts. The ideal candidate should have supervisory experience in a similar environment and a passion for customer service. Be part of a welcoming culture that values diversity and inclusivity.

Qualifications

• Previous team supervisory experience in a customer-focused environment is required.
• Must demonstrate reliability and natural leadership abilities.
• Supportive of an inclusive culture, valuing diversity.

Responsibilities

• Inspire the team to deliver amazing results.
• Lead by example while serving customers in a friendly manner.
• Prepare products and manage the shop's cleanliness and presentation.

Skills

Leadership

Exceptional customer service

Team management

Job description

A national food retailer in Scotland seeks a Shift Manager to lead the shop team in delivering excellent customer service. Responsibilities include motivating the team, managing daily operations, and ensuring a clean, inviting environment. You will prepare products, serve customers, and maintain high standards during shifts. The ideal candidate should have supervisory experience in a similar environment and a passion for customer service. Be part of a welcoming culture that values diversity and inclusivity.