Shift Manager – Inspire a Top Service Team

Greggs plc; Pontypridd; Remote; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Competitive pay paid weekly

Colleague discount

Free hot drinks

Paid breaks

Profit sharing 10%

Health and Wellbeing App

Holiday entitlement grows

Colleague share plans

Pension scheme up to 7%

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc in Pontypridd is seeking a Shift Manager to lead a busy shop floor across in-store, delivery, and Click + Collect channels. You’ll oversee the team when the Manager isn’t present and ensure a brilliant customer experience.

You’ll inspire the team, maintain high standards, manage product preparation and ovens, and keep displays stocked. The role offers weekly pay, strong benefits, and opportunities to grow with Greggs.

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable with strong leadership and service mindset.
• Availability for shift patterns as required.

Responsibilities

• Inspire the team to deliver amazing results and maintain high shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products, including sandwiches and oven management.
• Keep displays stocked and shop clean and presentable.

Skills

Leadership

Customer service

Team supervision

Reliability

Job description

Greggs plc in Pontypridd is seeking a Shift Manager to lead a busy shop floor across in-store, delivery, and Click + Collect channels. You’ll oversee the team when the Manager isn’t present and ensure a brilliant customer experience.

You’ll inspire the team, maintain high standards, manage product preparation and ovens, and keep displays stocked. The role offers weekly pay, strong benefits, and opportunities to grow with Greggs.