Shift Manager - High-Volume Burger Joint (Bonus & Free Eats)

Five Guys; Bradford; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Bonus up to 10% of annual salary

Secret Shopper bonus up to £2,000

Long service Love2Shop rewards

28 days paid holiday

Paid breaks

Free burgers, fries and shakes onShift

Life assurance

Wellbeing app access (Stream)

Job summary

Five Guys in Bradford is seeking a proactive Shift Manager to support the General Manager and run busy shifts to Five Guys standards. You will lead a team with energy, coach Crew during peak times and ensure every guest leaves the restaurant happier than when they arrived.

You’ll focus on guest satisfaction, handle issues promptly, and ensure food safety and brand values are lived on every shift. The role suits those with hospitality leadership and a passion for excellent service.

Qualifications

• Experience in managing shifts in a busy hospitality or QSR environment.
• Proven ability to drive guest satisfaction and coach teams.

Responsibilities

• Support the General and Assistant Managers to ensure shifts run to Five Guys standards.
• Demonstrate leadership and coach the team to deliver great service.
• Ensure every customer leaves delighted with their Five Guys experience, handling complaints promptly and honestly.
• Maintain smooth shift operations and uphold our company values on every service.

Skills

Shift management

Customer service focus

Leadership

High-volume hospitality

Job description

Five Guys in Bradford is seeking a proactive Shift Manager to support the General Manager and run busy shifts to Five Guys standards. You will lead a team with energy, coach Crew during peak times and ensure every guest leaves the restaurant happier than when they arrived.

You’ll focus on guest satisfaction, handle issues promptly, and ensure food safety and brand values are lived on every shift. The role suits those with hospitality leadership and a passion for excellent service.