Shift Manager

TN United Kingdom; Haverhill; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Shift Manager in a dynamic environment where customer satisfaction is paramount. You'll inspire and lead your team to deliver exceptional service across various channels, ensuring a fantastic shopping experience for all. This role offers a unique opportunity to engage with customers while managing daily operations, from preparing popular products to maintaining high standards in the shop. If you're passionate about leadership and customer service, this is the perfect opportunity to grow your career in a supportive and inclusive culture. Embrace the chance to make a difference every day!

Benefits

Competitive pay paid weekly

Colleague discount up to 50% off

Free hot drinks while on shift

Paid breaks

10% profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with matched contributions

Employee assistance app and helpline

Qualifications

• Reliable with natural leadership abilities.
• Experience in a customer-focused environment.

Responsibilities

• Inspire the team to deliver excellent results.
• Lead by example and serve customers in a friendly manner.
• Ensure displays are fully stocked and shop is tidy.

Skills

Customer Service

Team Leadership

Time Management

Education

High School Diploma

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our popular products, including making sandwiches and managing the ovens
4. Ensure our displays are fully stocked at all times, with plenty of choice for our customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off Greggs products
• Free hot drinks while on shift
• Paid breaks to recharge during your shift
• Sharing 10% of all profits with colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows with your career
• Colleague share plans to help you invest and save for the future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You’ll also support an inclusive culture, valuing diversity. If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you. Apply now!

About us

Here at Greggs, we love what we do and have fun! Our culture is built on how we behave and support each other. Everyone’s welcome at Greggs. Regardless of background, preferences, or beliefs, we want all colleagues to feel welcome and be themselves at work. You can read more about us here:.