Shift Manager

TieTalent; Waltham Cross; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and family-oriented burger restaurant where your passion for food and customer service can shine. As a Shift Manager, you'll lead a dedicated team in delivering perfect burgers and fries while fostering a positive work environment. This role offers incredible career growth opportunities and a range of exciting perks, including a bonus scheme and development programs. If you're enthusiastic, competitive, and ready to make a difference in a fast-paced setting, this is the perfect opportunity for you!

Benefits

Bonus scheme up to 10%

Secret Shopper bonus

Long service Love2Shop vouchers

28 Days paid holiday

Paid breaks

Free burgers, fries and shakes

Life assurance

Access to Wagestream

Employee discount program

Development opportunities

Qualifications

• Experience in a fast-paced food service environment.
• Ability to lead and motivate a team effectively.

Responsibilities

• Manage crew and ensure quality control during shifts.
• Provide exceptional customer service and handle complaints.

Skills

Customer Service Excellence

Team Leadership

Quality Control

Education

High School Diploma

Management Training

Job description

Shift Manager Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy. Today, we're still a family at heart, with integrity, enthusiasm, competitiveness, and a can-do attitude.

REWARDS

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 28 Days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER AWESOME PERKS

• Days out and social events
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Wellbeing support and employee assistance programme (EAP)
• Development opportunities for career growth
• Enhanced Maternity & Paternity Leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Leading from the front and being hands-on with people
• Customer service excellence

WHAT YOU'LL BE DOING

• Managing Crew & Quality Control
• Supporting the General Manager to deliver perfect burgers and fries
• Providing an exceptional experience for your team and creating a positive work environment
• Ensuring every customer is delighted and handling complaints promptly and honestly
• Ensuring smooth shift operations aligned with our values
• Leading from the front, working hands-on on the line and in the dining area

INCREDIBLE CAREERS WITH FIVE GUYS

• If you're ambitious and eager to grow, we support your development with the right tools
• Your next step could be an Assistant Manager
• Five Guys offers more than a job—it's a career!