Shift Manager

TN United Kingdom; Colchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Shift Manager and be part of a dynamic team dedicated to delivering exceptional customer experiences. In this role, you will inspire and lead your team, ensuring high standards and a welcoming atmosphere for customers. With a focus on teamwork and inclusivity, you will help create a vibrant environment where everyone can thrive. Enjoy competitive pay, generous colleague discounts, and a range of benefits that support your wellbeing and career growth. If you have a passion for customer service and leadership, this opportunity is perfect for you!

Benefits

Colleague discount up to 50%

Free hot drinks while on shift

Paid breaks

10% profit sharing

Health and Wellbeing App

Increasing holiday entitlement

Colleague share plans

Pension scheme with up to 7% employer match

Employee assistance app and helpline

Long service awards

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Serve customers in a fast and friendly manner.

Skills

Team Leadership

Customer Service

Communication Skills

Reliability

Education

High School Diploma

Job description

Social network you want to login/join with:

About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us—whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our popular products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with a variety of choices for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off on Greggs products
• Free hot drinks while on shift
• Paid breaks to recharge
• Sharing 10% of all profits with colleagues
• Health and Wellbeing App offering Remote GP and Physiotherapy services
• Holiday entitlement that increases as your career progresses
• Colleague share plans to help you invest and save for the future
• Pension scheme with up to 7% employer match
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You should support an inclusive culture, recognizing that diversity is valuable. If you have previous team supervisory experience in a customer-focused environment and meet the availability requirements, we want to hear from you. Apply now!

About us

At Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone’s welcome at Greggs. Regardless of background, preferences, or beliefs, we want all colleagues to feel welcome and authentic at work. You can read more about us here:.